Exchanges and returns – 60-day money back guarantee online

Bytes- och returvillkor

The customer has 14-day exchange and return rights under the Consumer Protection Act in Finland. Returns only apply to unused goods in original packaging and in a commercially viable condition.

Corresponding time in online shopping is 60-days.

When returning, please inform the following:

Your customer number
Phone number

Your account number

as well as a copy of the Horse-Ess order confirmation


Return Adress:


Ab Horse-Ess Oy

Gränlandsvägen 111

68820 ESSE


When the product has been returned and the return is approved, the purchase price will be refunded directly to your account.